The Electricity Company of Ghana (ECG) has established a 3 months special data collection exercise, expected to end by March 31, throughout its operational areas.
It is to boost service delivery and deepen communication with customers.
The exercise will involve data collection from all categories of customers, both prepaid and postpaid meter users, Mrs Theresa Osabutey, the ECG Public Relations Manager, told the media in an interview on Tuesday.
Mrs Theresa Osabutey said the exercise will help the utility service provider determine the whereabouts and the current status of its meters.
The ECG Public Relations Manager said customers are expected to furnish the deployed Data Collectors with details such as their names, telephone numbers, addresses and email addresses, as well as other relevant information, to enable ECG to send information directly to them on a regular basis.
Mrs Osabutey said previously ECG embarked on such exercise but only focused on some operational regions and districts, however, this year’s exercise was expected to cover every operational area of the company.
She said, the ECG Data Collection is being undertaken at the same time as within “our exceptional zone of Greater Accra, Volta, Eastern, Ashanti, Central, and Western regions with the exception of the northern zone, which operates under the different power supply”.
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