Glo Mobile Ghana stated that the reason behind the recent upsurge of over 1.4 million in its data subscribers, in just one month is network upgrade that bring about 42mb/s download speed nationwide on its network.
In terms of data, it is a great customer experience, as it is mostly about download and upload speeds. Akeem Kazeem, Glo Ghana Head of Business stated Glo Nationwide offers the best.
Glo made the biggest gains in the mobile data market with a huge more than 1.4 million additional data customers in one month, according to the recent statistics published by the National Communications Authority (NCA).
The NCA report revealed that Glo finished at the top of subscribers with 2,091,600 by the end of January 2015, matched to its figure of 668,424 by December 2014. The report says the market share of Glo was 2.48% by the end of the month under review.
However, when it comes to voice market, Glo has not been very remarkable. Over the same period, it saw a marginal decline in voice subscriber base to 1,438,929 from 1,450,382, representing a decrease of 0.78%.
Kazeem stated that Glo’s voice service is also superior, but customers are getting more refined and therefore choosing data services over voice.
Glo like every other Telco saw marginal increases in its data subscriptions month after month, within the last year. But it recorded some decline for two months before the end of the year.
Its data subscriptions dropped from 668,000 plus to a little over 672,000 between the month of October and November, 2014. It saw a further decrease to approx. 668,000 by December 2014.
This upsurge between the month of December and January after the decline of subscriptions in two consecutive months has surprised the industry watchers.
Kazeem is optimistic about Glo to maintain its winning ways on the data market. He believes that Glo has potential in terms of network capacity and quality.He stated that they offer the best data and voice services at reasonable and competitive prices in the market.
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